Description

Requisition Number 09-0237
Post Date 6/16/2009
Title General Manager
City New York (SOHO)
State NY
Description GENERAL POSITION SUMMARY
(Brief description, level and purpose of the position)

Senior field manager responsible for all aspects of running a profitable store location. Responsible for setting the tone and leading the store’s culture/environment to ensure success in all aspects of customer service, profitability, operations, talent acquisition, people development, merchandise presentation and merchandise assortment.

GENERAL JOB FUNCTIONS
(Duties that comprise more than 5% of time, responsibilities critical to the successful performance of the position)

Sale and Profitability
· Attain sales and profitability goals for store through use of short and long-range planning, expense management and inventory shortage control.

· Develops and leads shortage strategy by identifying, monitoring and establishing a high level of loss prevention awareness and training.

· Oversee and ensure accountability of all bebe policies and operations, including transfers, shipping, scheduling, expenses, maintenance and inventory results.

· Evaluates all expenses in relations to store P & L plan. Responsible for delivering profit plan through payroll/non-payroll management.

· Ensures best floor coverage to achieve service plans through evaluation of staffing schedules.

· Monitor and ensure high quality customer service and satisfaction through enforcement of the ”Clientele Development Program” and “Explosive, State-of-the-Art Customer Service”;

· Monitor all controllable experiences that appear on the profit and loss statement.

People Development and Leadership
· Recruit and select a team of qualified selling managers.

· Directs the recruiting efforts of the store to ensure the staffing is up to plan. Improves retention by emphasizing awareness of people development and career development.

· Assumes leadership and development role through effective total store communication, awareness of morale, staff development and implementation of selling priorities.

· Actively coach and counsel selling managers to reach their fullest potential, maximize business opportunities and promote them to the next level.

· Create a positive work environment that results in retention and turnover reduction.

· Ability to perform all training and orientations at store location.

· Utilize company training tools to continually plan, monitor and execute the training and development of all employees;

· Encourage team building while developing store managers to be independent and confident;

· Use Development Agendas and Annual Performance Reviews to provide feedback on store managers job performance;

· Develop a succession plan quarterly to review with RD. Anticipate and forecast for turnover and establish bench candidates as back up managers.

Merchant Mentality/Visual Presentation
· Communicate weekly market information to the Regional Director and corporate partners regarding merchandise mix (i.e., recommended markdowns, consolidations, product flow and Vision implementation);

· Gather information that reflects current merchandising trends in specific market and educate store personnel on terminology and trends;

· Balance store inventory levels according to specific needs;

· Works with planning organization to minimize

· Monitor and ensure follow-through of current visual presentation standards and Corporate Merchandise Vision Directives;

· Monitor and follow up on store maintenance, cleanliness and store repairs.

Support for the Company
· Support and represent the bebe Value System;

· Demonstrate professionalism, leadership and self-confidence;

· Remain flexible and responsive while demonstrating an “ownership” mentality. Exhibit a sense of urgency when reacting to store issues;

· Inspire others to achieve their personal best;

· Provide district management with accurate, timely, well-thought out paperwork, projects, assignments and new ideas;

· Form #0435

Understand, enforce and support all bebe policies, procedures and directives ensuring district compliance;

· Additional responsibilities, duties, and projects as assigned.

GENERAL QUALIFICATIONS
(Skills, education, and abilities required to performing the essential functions of the job)

· Bachelor’s degree;

· 5-7 years of experience in the field or related area.

· Strong leadership profile.

· Highly organized and able to adapt quickly to changing prioities.

· Ability to develop, plan and execute strategies.

· Ability to work well with all levels of management, build partnerships and direct teams.

· Established history of implementing company-wide training programs in a proactive and business-minded manner;

· Proven track record developing store managers to perform additional responsibilities and assume promotional responsibilities;

· Maintains and encourages honest, open communication with all levels of management;

· Effectively communicates within district, with subordinates, peers, supervisor and corporate partners;

· Excellent written and oral communication skills and must exhibit strong listening skills;

· Requires sufficient endurance to perform tasks over long periods of time, i.e. regularly working more than 40 hours per week;

· Able to freely move about in a store/mall for a minimum of 8 hours a day;

· Capacity to lift or move up to 35 pounds at a time;

· Ability to plan, organize and effectively train store managers in a timely manner;

· Ability to prioritize and balance multiple tasks simultaneously;

· Ability to cope with pressure, multiple deadlines, and working under pressure;

· Ability to work effectively and cooperatively with fellow co-workers;

· Ability to use cash register and a computer;

· Ability to travel to via car, airplane, train or public transportation as needed.

ORGANIZATIONAL RELATIONSHIPS
(Position(s) reporting directly to this position and volume of responsibilities if applicable.)

· Store Managers.

https://www3.ultirecruit.com/BEB1000b/JobBoard/JobDetails.aspx?__ID=*008C4A2BBA7AF40D

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