Description

Title Human Resources Generalist
Job Reference 09-0178
Post Date 5/18/2009

City/Location Anchorage
State AK
Point of Hire Anchorage, AK
Company DUS – Doyon Universal Services
Reports To VP of Facilities and Administration
Starting Pay DOE
Type of Position Regular Full-Time
FLSA Status Exempt

Description ** Formal Review of applications for Human Resources Generalist will start on Friday May 29, 2009. Any applications received after May 29, 2009 may not be considered.**

JOB SUMMARY: The Doyon Universal Services (DUS) Generalist is responsible for the day-to-day activity, coordination, and evaluation of the Human Resources function within DUS. The Generalist acts as a consultant to senior management, managers, supervisors and employees in the following areas: management practices; employment practices; human resource development and employee/labor relations.

ESSENTIAL FUNCTIONS:
• Work in conjunction with the VP of Facilities and Administration to plan, develop, organize, implement and evaluate the organization’s human resource functions and performance.
• Work in conjunction with the VP of Facilities and Administration to develop, implement, and administer policies, procedures, and practices on personnel matters. Communicates changes to personnel policies and procedures and insures compliance.
• Responsible for ensuring quarterly random drug and alcohol testing is conducted in a timely manner and that DUS is in compliance with DOT rules and regulations.
• Act as an on-site advisor to management, supervisors and employees by working directly with department managers to assist them in carrying out their responsibilities on personnel matters.
• Provide on-site and area-wide annual and periodic workforce training.
• Serve as a liaison between Doyon Universal Services and the Human Resource Service Center.
• Work with the Human Resource Service Center on matters such as conduct, performance, dispute resolution, recruitment & retention, training & development, and other related programs.
• Work with management, supervisors, and employees in resolving problems of individual relationships that affect the workplace environment.
• Responsible for labor relations. Represent management in investigating, answering and settling grievances.
• Respond to all EEOC and Human Rights Commission claims.
• Monitor processes and practices to ensure appropriateness, application accuracy, fairness, and documentation prudence.
• Maintain knowledge of employment regulations, industry trends, current practices, new developments, applicable laws, and employment legislation pertaining to all personnel matters.
• Monitor performance evaluation programs.
• Develop and implement retention programs.
• Analyze the need for and conduct workforce training.
• Assure that the Doyon Universal Services’ Human Resource Strategic Plan is monitored, evaluated and adjusted as needed.

Requirements KNOWLEDGE, SKILLS & ABILITIES:
• Analytical – The individual synthesizes complex or diverse information
• Problem Solving – The individual identifies and resolves problems in a timely manner and gathers, analyzes and interprets both financial and general business information skillfully
• Oral and Written Communication – The individual speaks clearly and persuasively in positive and negative situations, demonstrates group presentation skills, prepares and delivers written reports, conducts meetings and negotiates with employees, subcontractors and clients
• Delegation – The individual delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities
• Management and Leadership Skills – The individual includes staff in planning, decision-making, facilitating and process improvement; makes self available to staff; provides regular performance feedback; and provides strategic feedback as needed to Sr. Management
• Quality Management – The individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
• Judgment – The individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions
• Planning/Organizing – the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans
• Safety and Security – The individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly
• Must have the ability manage multiple priorities and projects simultaneously
• Knowledge of appropriate procedures for handling sensitive and confidential information
• Knowledge of Microsoft Office Suite and the use of email
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Skilled at using database, spreadsheet, and word-processing software to prepare statistical and written reports with varying degrees of complexity and detail for management
• Skilled in providing full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Ability to travel in / outside of Alaska

QUALIFICATIONS:
• BA/BS in Human Resources, Psychology, Marketing or related field (Will consider combination of post-secondary equivalent and extensive related experience as a substitute for the Bachelors degree on a year-for-year basis.)
• Five (5) years of broad based exempt-level HR experience with demonstrated record of progressive responsibilities required
• 3-years of experience working Office Suite programs (i.e. word, excel, PowerPoint)
• Minimum 2-years direct supervisor experience
• Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) required or must sit for the certification within one year of employment
• Experience working with remote North Slope operations preferred
• Experience & knowledge of government contracts preferred

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Job requires 20% travel to remote job-sites or surrounding communities.

PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].

PREFERENCE STATEMENT: Preference will be given to Doyon shareholders and shareholders of other Alaska Native Corporations in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2003-2(i).

REASONABLE ACCOMODATION: It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an “at will” relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

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