Description

Position Details
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Manager, Personal and Business Banking I – Williamston, NC
Posting Start Date:
June 11 2009
Job Category:
Sales Management
Job Type:
Full-Time
Employment Type:
Regular – U.S.
Pay Type:
Salaried
Exempt/ Non-Exempt:
Exempt
Work Schedule:
Work Hours/ Week:
40
People Manager:
Yes

Posting End Date:
Legal Entity:
RBC Bank (USA)
Work Environment:
Branch
Location:
North Carolina
City:
Williamston NC
Office/ Branch Address:
Williamston NC
Relocation Provided:
No
Travel Percentage:
0
Fluent In:
English
Req ID#: 105644

Position Purpose:
The Manager, P&BB I leads a medium to large banking center sales and service team responsible for driving the overall performance of the center. They act as the lead sales person in the market (3-5 mile radius from Banking Center); target clients are small businesses with <$1M in sales revenue and high value Consumer clients and prospect. Managers, P&BB I are also responsible for personal contributions towards the banking center sales plan through the delivery of consumer and small business financial solutions. They are accountable for maximizing banking center revenues, sales, customer satisfaction and minimizing operating losses. Managers, P&BB I are instrumental in creating beneficial partnerships with banking center staff and independent producers within their markets. They represent RBC Bank’s leadership consistently demonstrating corporate values and providing a compelling value proposition within the marketplace.

Key Accountabilities:
- Ensure compliance with bank policies, procedures and operational integrity by all banking ecnter staff.
- Execute sales and market management activities focusing on building employee capabilities through performance management and coaching
- Drive business development through teleconsulting, outside calling, retention management, community involvement and Marketing & promotion
- Align talent to opportunities within the banking center
- Develop existing staff, new hires, and trainees to full capability
- Partner externally with centers of influence, referral sources, and community leaders to enhance RBC Bank brand awareness
- Provide input to Regional Manager on current market environment, business opportunities, and employee capability to support overall performance.

Job Requirements: (Knowledge/ Experience):
Qualified candidates must have 3-5 years of banking management experience including proven sales skills, and the ability to proactively develop new business relationships. Quality customer lending skills, customer service skills, and demonstrated leadership ability is essential. Must be a team play, leader and coach with excellent communication skills.

Each role at RBC offers a variety of development opportunities that are critical to an individual’s career growth. In this role, the successful candidate can expect to gain experience in generating revenue, building and managing client relationships and developing general product/client knowledge

Required Skills/ Competencies/ Attributes:
Leadership, Teamwork and Co-operation, Excellent Written & Communication Skills, Sales, Employee Development, Developing Others, Customer Service/ Service Partner Orientation, Initiative/ Proactivity

Education:
BA/BS

Required Accreditation(s):
n/a

Special Conditions:
None

Diversity:
Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first.
https://careers.peopleclick.com/careerscp/client_rbc/external/gateway.do?functionName=viewFromLink&jobPostId=262337&localeCode=en-us&source=Indeed.com&sourceType=PREMIUM_POST_SITE

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