Description

Relationship Banking Associate -TeleBanking Center posted 06/05/09
HOOVER, AL

Job Description

Relationship Banking Associate – TeleBanking Center

Responsibilities:
Duties may vary dependent upon call center assignment. Duties may include, but are not limited to:

• Receive and respond to a high volume of incoming calls from Regions customers in a fast paced, competitive environment.
• Attain high sales performance standards.
• Follow-through on customer inquiries, requests or complaints; resolve issues promptly; place follow-up telephone calls to customers as necessary.
• Identify sales opportunities. Evaluate customers’ current relationship and business objectives to effectively recommend additional products or services.

Qualifications:
High School diploma or equivalent.
Proven customer service and sales ability
Excellent communication skills
PC knowledge
Intermediate typing skills

Availability:
Must be available to work Monday through Friday 8am to 5pm for the first five weeks of employment.
After first five weeks, must be available to work:
8-hour work days Monday-Friday with a schedule between 8am-7pm
5-hour work day every 3rd Saturday, with a schedule between 6am-2pm.

Benefits:
Medical, dental, vision, and life insurance
Paid time off including vacations and holidays
401K and Tuition Reimbursement
Opportunity for growth
Excellent Incentive plan

Salary is $11.15/hour + incentive pay.

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