Customer Service Rep – Lead
Description
A career at M&I is much more than a job. It’s a chance to work alongside some of the best in the banking industry. It’s about being challenged, motivated and always respected. At Marshall & Ilsley Corporation, the Golden Rule is the foundation of everything we do. We believe in treating our customers, employees, shareholders, and members of the community as we would like to be treated ourselves.
Marshall & Ilsley Corporation is a diversified financial services corporation headquartered in Milwaukee, Wisconsin, serving major markets nationwide. Our customer-based approach, top tier talent, and strategic acquisitions have made M&I a nationally recognized leader in the financial services industry, as well as being voted one of the “Best Places to Work.”
Responsibilities
PRIMARY FUNCTION:
Function as the Banks primary contact with the public by performing all duties of a CSR II on a more advanced level. The CSR Lead will assist other CSRs with questions or problems, perform training, and will be assigned special projects when needed. The CSR Lead will have regular duties that assist the CSR Supervisor and will be the primary back up when the CSR Supervisor is not available.
BASIC QUALIFICATIONS:
·High school diploma or GED
1-3 years related experience to include cash handling
https://peoplesoft.mibankcareers.com/psc/careers/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&JobOpeningId=929734&SiteId=1&
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