Manager Trainee – Taylor
Description
Company Overview
Aaron’s, Inc., is publicly traded on the NYSE under the symbol AAN, with over $1.5 billion dollars in annual revenues. Founded in 1955, Aaron’s is the nations fastest growing retailer of furniture, appliances, computers and electronics with over 1,700 stores. Aaron’s Sales & Lease Ownership, Rimco, Custom Wheels and Tires, Aaron’s Office Furniture, MacTavish Furniture and our Franchising Group are a few of the operating groups that make up the Aaron’s family of businesses.
Job Description
Basic Function
Assisting the Customer Accounts Department in lease agreement renewal.
Reporting
Reports directly to the Customer Accounts Manager
Primary Responsibilities
* The Acquisition and Maintenance of Customers
* Direct immediate contact with customers who have not renewed their Lease agreement(s)
* Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
* Clean and certify merchandise in the Certification Zone for all items personally returned
* Complete and maintain weekly vehicle maintenance sheet and route sheets daily
* Document all customer promises and update customer information in the store computer system
* Assist with merchandise returns and customer deliveries as directed by GM
* Perform responsibilities of the Customer Accounts Manager when directed
* Other tasks as assigned by management
* Safely operates company vehicle
* Load, secure and protect product in company vehicle
* Maintain updated customer information
Job Requirements
Position requires
Position routinely requires lifting, loading, and “dollying” merchandise 50-300 pounds
Good communication and interpersonal relationship skills
Strong telephone etiquette
Good organizational skills
Neatly groomed appearance
Good driving skills
Pre-employment
Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing
*Benefits that Aaron’s can offer you.
# Incentive bonuses
# Vacation, sick and holiday pay
# Referral bonus
# 401K plan
# Group medical, dental & vision coverage
# On-going training & development
# Life insurance
# FIVE day work week, SUNDAYS OFF
Employment contingent upon the completion of a national criminal background check, driving record check, pre-employment drug screen. All management positions require at least 2 years of college or 2 years of management experience.
*Benefits may vary for Franchise stores
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