Job Posting Title Customer Service Associate I
Job ID 39355BR
Job Category Customer Service
Department 0404 – Commercial Sales
Location # 1543
Location Name E. Albuquerque, NM
Job Description Position Description
Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
Requires morning, afternoon and evening availability any day of the week. Generally scheduled 39 to 40, 10 to 30, or 10 to 39 hours per week respectively; more hours may be required based on the needs of the store Ability to operate/demonstrate/explain merchandise in assigned area. Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, dividing and knowledge of weights and measures. Understand and respond appropriately to basic customer and employee inquiries. Read, write and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need). Knowledge of company’s mission, purpose, goals and the role of every employee in achieving each of them. Ability to operate store equipment in assigned area (including but not limited to LRT, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutting, panel saw, paint mixing computer, blind cutting, fork lifts, pallet jacks, electric lifts, etc). Satisfactorily complete all Lowe’s training requirements (including annual Hazardous Material, Forklift certification/training, etc). Ability to interpret price tag and UPC information. Visual acuity corrected to perform job functions. Ability to move throughout all areas of the store; sales floor, receiving, register areas, lawn and garden , including the outside perimeter of the store. Move objects up to and exceeding 200 pounds with reasonable accommodations. Able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with meal break.