Description

DIRECTV Home Services is currently recruiting for Installation Technicians to service the Wichita, KS Site, to cover the area of Colby, KS.

Our Installation Technician will establish satellite TV service by installing satellite TV systems and equipment; verifying system performance; maintaining records. Primary duties and responsibilities include:

Primary Duties and Responsibilities:

· Prepares for satellite TV installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers.
· Plans satellite TV installations by evaluating location; locating access; laying-out equipment and wiring plan.
· Establishes satellite TV system by installing equipment; running and pulling TV cable; programming and calibrating equipment; adhering to codes, regulations, and standards.
· Verifies satellite TV system functioning by testing equipment and connections; identifying and correcting problems.
· Maintains records by documenting installation, service, and repairs.
· Maintains and improves service by listening to customer’s description of problems; diagnosing, troubleshooting, and repairing problems; replacing and upgrading components; referring to schematics, manuals, and manufacturers’ instructions.
· Maintains customer rapport by resolving concerns; answering questions.
· Maintains safe work environment by following safe practices.
· Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
· Updates job knowledge by participating in educational opportunities; reading technical publications.
· Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
· Follows all company policy and procedures.
· Adheres to safety policy.
· Other duties as assigned.

Qualifications

Education and Requirements:

· Must be at least 21 years of age
· High school diploma or G.E.D.
· Must be able to lift 65 lbs.
· One year experience in electronics, CATV, telecommunications or related field preferred
· Good verbal and writing skills
· 2 years of customer service experience
· Valid driver’s license.
· Negative pre-employment drug test
· Criminal and MVR backgrounds meet company hiring criteria
· Own late model truck or SUV a plus

Additional Requirements:
This position outlines the basic tasks and requirements for the position noted. It is not a comprehensive listing of all job duties of the associates.

Prepared:
Management reserves the right to change the duties and responsibilities set forth herein at any time.

Job
Installation Technician
Primary Location
Kansas
Schedule
Full-time

https://directv.taleo.net/careersection/2/jobdetail.ftl?job=113458&src=JB-10224

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