Operations Manager
Description
About Us:
SpareFoot operates a network of websites that help consumers comparison shop for self-storage facilities (like Hotels.com for self-storage). Some of our top sites: www.selfstorage.com, www.selfstoragedeals.com, www.sparefoot.com
Millions of consumers use SpareFoot to find storage at more than 5,000 storage facilities in the US each year
We’re funded by top investors (Silverton Partners & Floodgate), have an awesome team and revenue is growing FAST.
We’re already transforming the $22 billion self-storage industry and we’re only just getting started
About the job:
The Operations Manager is responsible for managing the operations of a newly launched program for Self Storage facilities.
The role will require regular interaction with storage facility managers, tenants, as well as SpareFoot employees, and use of complex software systems.
The Operations Manager will be defining the processes that we use in the future to scale this side of the business.
Responsibilities:
Maintain online marketing materials for facilities
Track and report on program metrics
Define and improve operational processes related to tenant move-ins, move-outs and more
Manage tenant payment information
Process lease documentation
Interact with storage software systems
Requirements:
High school diploma, college degree preferred
Experience in Self Storage or Apartment Leasing industry, ideally facility management
Working knowledge of online marketing techniques
Experience with payment processing and billing software
Standard office software, especially Excel
Strong writing skills
Book keeping skills
Telephone skills (as in, not afraid to pick up the phone and call someone)
A “make it happen” attitude where you aren’t afraid to make decisions with little supervision or directions.
Bonus Points:
Direct experience in the Self Storage industry
Experience using self storage software – specifically SiteLink, WebSelfStorage, Centershift, QuikStor, or Domico.
Experience interacting with storage consumers and facility managers.
Experience with NetSuite
Perks:
Insurance for you and your family – fully paid
Stock options (we’re still early enough that these are a big deal)
A ridiculously cool work place – we just moved into our own office (a full floor) in downtown Austin.
Downtown parking pass
Unlimited beer and other beverages
More free snacks than you have ever seen before (we currently consume 3lbs of pistachios/day)
Sake bomb initiation event for all new employees at Imperia
Catered lunch from Tacodeli once per week
A highly casual and often times not politically correct workplace (if that makes you nervous or if you’re easily offended, please don’t apply)
shuffleboard and foosball in our office
Work hard & play hard culture with frequent company social events (and cab vouchers to get home safely from those events)
If you’re interested, please submit a cover letter along with 3 reasons why you think you’d be a good fit for this position.
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