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Position Summary: Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards.

General Purpose: Customer Service, Merchandise Presentation

Role Qualifications:

• Must exhibit Easy Sales and Service behaviors in all interactions and communications with customers, fellow associates and management
• Able to work a flexible schedule

Position Responsibilities:

• Deliver Easy Sales and Service
• Maintain store presentation by following merchandise flow and presentation standards processes.
• Determine and demonstrate understanding of customers needs. Sell product and services which provide the total solution.
• Respond and resolve customer requests concerns
• Provide an inviting environment for the customers by maintaining a neat and clean area
• Stay up to date on furniture products knowledge by completing training modules
• Adhere to all company policies procedures and safety standards
• Perform other related duties as assigned

Critical Success Factors:

• Drive Customer Satisfaction through EASY Service behaviors
• Convey appropriate product and services knowledge
• Exhibit Team CARE values

Valued but not required skills and experience:

• Sales and customer service experience in a retail environment
• Ability to read directions and manuals

https://wfa.kronostm.com/index.jsp?LOCATION_ID=4773797795&POSTING_ID=4773876055&locale=en_US&applicationName=StaplesNonReqExt&SEQ=postingLocationDetails&src=JB-10063