Oversees the quality, service & cost-effectiveness of care delivered in a patient care unit(s) in collaboration & partnership w/ physicians & the MD chief. Supervises & coordinates the activities of personnel engaged in providing nursing care & related medical services. Accountable for creating a culture of commitment, innovation, compliance, ethics & integrity. Maintains knowledge of & assures departmental compliance w/ KP’s Principles of Responsibility & policies & procedures, & applicable regulatory requirements & accreditation standards. Responds appropriately to observed fraud or abuse.

Essential Functions:
• Supervises, leads, role models & coordinates the activities of personnel engaged in providing nursing care & related medical services, for a specific patient care unit(s), by integrating effective nursing practices & innovation
• Interviews, selects, evaluates, motivates, orients, trains, coaches\counsels, disciplines & terminates unit personnel in compliance w/ EEO/AA goals & personnel policies of the organization
• Continually improves service, staff productivity, & quality
• Identifies & investigates competency issues associated w/ daily operations & overall patient care within the unit(s) & develops & administers corrective measures to ensure safe, ethical, & efficient working conditions
• Acts as a liaison between the patient care unit & the call center to ensure effective communication for overall patient care services
• Collaborates w/ other facility leaders to design systems for providing high quality patient care services
• Ensures highest nursing standards & clinical nursing practice within the department to meet and/or exceed appropriate licensing/accrediting agency standards
• Ensures outstanding support is provided to physician practices
• Coordinates & adheres to budgetary needs for operation of the unit
• Monitors quality assurance projects
• Maintain current information & knowledge of all applicable Kaiser policies, local, state & federal laws & regulations, & accreditation standards
• Ensures that the training activities incorporate all applicable KP policies, local, state & federal laws & regulations, & accreditation standards
• Position requires working w/ interruptions, occasionally working w/ bio-hazardous waste, & working around machinery & moving equipment, such as wheel chairs
• Standard medical office environment
• May be required to lift patients using proper lifting technique
• In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
• Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors

Basic Qualifications:
• 3 years of nursing leadership experience required
• Must be a graduate of an RN program that meets Colorado State Board of Nursing curriculum requirements
• bachelor’s degree required
• Licensed as a RN in the State of Colorado
• Strong written, verbal & interpersonal communication skills required

Preferred Qualifications:
• Highly prefer bachelor’s degree in Nursing
• Basic Life Support Certification (BLS) strongly preferred

This position is for Franklin OB-GYN only. It does not include the management of Perinatology, Uro-Gynecology or Gyn-Oncology