Supv-Operations

Lead employees to ensure customer satisfaction by moving all shipments on time and damage free.

• Lead, educate and develop company employees
• Supervise and direct employee work and monitor employee performance, including administration of discipline as appropriate. Be accessible to all areas of the dock and inside trailers; trailers may be at the dock or in the yard.
• Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
• Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
• Develop plan for distributing break loads to achieve cut time goals
• Monitor service freight and ensure cut time compliance
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• Assist customers with rate quotes, claim information and setting appointments
• Monitor actual performance data and gather information for reporting
• Communicate with Account Manager(s) to ensure customers’ and company’s needs are met
• Identify freight moving at incorrect weight and classification
• Ensure all OS&D is identified and processed properly
• Conduct pre-shift meetings and provide education to employees as necessary
• Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
• 15.  Implement company policy
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Must possess high school diploma or equivalent
• Must be able to travel as needed
• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
• Prior management experience, preferred
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
• Able to work without management present and take initiative without immediate local supervision
• Multi-tasked oriented and possess good organizational skills
• Knowledge of Microsoft Office and Internet

WORKING CONDITIONS:

• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
• Hours may vary due to operational need
• Frequent contact with service center personnel; fast-paced, deadline oriented

• Apply for this job online
• Email this opportunity to a friend/colleague

https://jobs-freightinc.icims.com/jobs/40235/job?&sn=Indeed&?mode=apply&iis=Indeed&iisn=Indeed