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(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
- Meet or exceed sales quotas in existing accounts and territory
- Maintain regular contact with designated accounts, per established sales process requirements
- Schedule and conduct face-to-face sales calls to include cold calling activity
- Provide pricing information and pricing levels to named account base, per established pricing guidelines
- Create and present value-added business solutions to specific named accounts, within prescribed guidelines
- Build rapport with customers using a consultative sales approach
- Serve as the primary relationship owner for accounts in territory to ensure proper service and retention
- Grow relationships and sales in assigned accounts
- Build and maintain a pipeline of business at established standards
- Interact with Sales leadership to develop and review sales strategies for sales accounts and prospects
- Drive target products and promotions, as directed
- Work with other sales resources in a team selling capacity to include involvement with other FedEx operating companies and secondary coverage to national accounts, as assigned.
- Maintain accurate customer relationship management systems, including daily activities and account updates
- Refer orders and/or bids/quotes to appropriate Operations resources
- Refer project management, including outsourcing coordination, to appropriate Operations resources
- Prospect for new accounts and provides relevant information to be considered for the account base
- Assist in account recovery
- Meet all minimum activity standards consistently
- All other duties as needed or required
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- Bachelor’s degree or equivalent experience required
- 2+ years of business to business direct selling experience required
- Experience within the document solutions or product offerings industry, preferred but not required
- Strong understanding of sales financial targets and quotas with proven successful results
- Demonstrated success of the consultative selling process
- Proven organization, planning, administrative, and planning skills
- Proven skills and aptitude to excel in a customer-focused and results-driven environment
- Demonstrated business math and intermediate computer skills
- Experience utilizing Customer Relationship Management (CRM) software programs preferred
- Presents a personal professional image
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
- Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to work within the appropriate level of independence
QUALITY DRIVEN MANAGEMENT (QDM)
(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
- Suggests areas for improvement in internal processes along with possible solutions
- Works with management to reduce company costs/wastes, to optimize profitability in areas of responsibility
- Applies Quality concepts learned from training during daily activities
- Supports FedEx Office’s Quality initiatives
https://jobs-fedexoffice.icims.com/jobs/66221/job?&sn=Indeed&?mode=apply&iis=Indeed&iisn=Indeed |